Digital transformation instead of digital chaos
We digitalize and automate your IT and business processes to make your company more productive.
About FROX
As experts in service management and process digitization, we have been making Swiss companies fit for the digital future for over 25 years. With innovative solutions in the automation and digitization of IT and business processes, we provide a real competitive advantage and outstanding user experiences.
Our solutions
With our individual solutions, we simplify work processes in your company. Together we increase your productivity and create new standards for first-class employee and customer experiences. We are your strong partner when it comes to digital transformation and process automation!
IT Service Management
Inspire with outstanding IT service management – through fast IT services and efficient processes!
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Customer Service Management
Offer the perfect customer service – with personal support and fast response times!
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Internet of Things
Take advantage of the benefits and manage the Internet of Things – so that your company becomes even more efficient!
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Digitalization
Get the most out of your business thanks to digitalization – for healthy growth and sustainable success!
Find out moreTestimonials
"FROX supported us professionally in the ServiceNow project with their well-trained software specialists and contributed significantly to the success. The cooperation was very pleasant and we would choose FROX again as a partner for further projects."
Alex Kosenkov
Head of Development Department, Product Owner ServiceNow @ fenaco Genossenschaft
"The new integration allows us a much simpler and more efficient connection from the service desk to internal development. The implementation and rollout of the project was delivered by FROX on time and within budget and has already led to visible and noticeable improvements in our processes shortly after implementation."
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Brigitte Stettler
Product Owner Customer Empowerment @ die Mobiliar
"We use the opportunities of the digital transformation to offer our customers and business partners more and more services and additional benefits. Five years ago, we entered into a valuable partnership with FROX AG and BMC Software. Together, the ambitious IoT project was implemented and our services were enhanced by a digital platform."
View customer projectCIO
Technology company in the field of building automation
"The user-friendliness of the solution is convincing. The need for training was minimal. Acceptance by the users was immediate."
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Daniel Bögli
Head of Infrastructure Data Management @ BKW
"FROX carried out the project professionally - in time, budget and quality. The collaboration was fun."
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Daniel Gerber
Project Lead Network Information @ BKW
"The new solution means a quantum leap for us in the transparency and control of our customer service. The quality has improved greatly thanks to the managed workflows. The simplicity of operation also allows new employees start working efficiently with the tool immediately across clients. With FROX, we have a customer-oriented, reliable digitization partner at our side who supports us on our journey of digital transformation with great commitment and expertise. We benefit from the know-how, flexibility and creativity of the FROX team. We look forward to the further collaboration and can highly recommend FROX as a partner to other companies."
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Danny Reitamo
CCO, Member of the Executive Board @ CC Energie SA
"The tool has moved us forward as an organization by allowing us to manage our knowledge in a centralized way. Thanks to ServiceNow, our 200 processes now run through in a more standardized way. Our core "support service" processes are also better structured."
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Lukas Hertig
COO @ Unico Data AG
"Thanks to the new solution we can actively monitor and control our mutation processes. This enbales us to guarantee high data quality."
View customer projectMarius Bongard
Network Information Lead @ BKW
Our services
We have been providing services for over 25 years based on a wealth of experience and expertise. We always strive to find the best solution for our customers – be it providing advice on digital transformation, the integration of software applications into highly complex IT landscapes, process automation, or long-term support.
The services we provide:
Consulting
From workshops on specific topics to holistic strategic consulting – our consulting services adapt to your needs.
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Engineering
We develop your individual app and ensure that the solution will also meet future requirements.
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Implementation
We implement the solutions of leading technology manufacturers and ensure that they are neatly embedded in your IT landscape.
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Operation and support
We customize our support services to meet your needs. Our experienced and well-rehearsed support team is ready for you.
Find out moreOur aim: Your added value
We automate and digitize IT and business processes that enable companies to increase their productivity, innovative strength, and employee and customer satisfaction.
Improve the customer and employee experience
The satisfaction of your customers and the productivity of your employees influence the image and success of your company. Deliver outstanding results by
- eliminating data silos to allow networking,
- optimizing workflows and digitalizing and automating end-to-end wherever it makes sense,
- creating self-service and knowledge portals for your customers and employees, and offering proactive services through trend analysis and artificial intelligence (AI).
Increase productivity throughout your entire company
Free your employees from manual tasks and jointly develop products, services, and internal services.
- Digitalize and automate routine tasks and complex business processes.
- Prevent bottlenecks in good time and provide transparency.
- Create end-to-end workflows – across channels and all business units.
Increase innovative potential
Lay the foundation to increase your company’s innovative potential with intelligent automated processes.
- Provide a basis for your employees to work productively in any situation,
- Respond more quickly to new customer needs, and
- Test innovations and new business models on the market faster.
Our customer projects
We support our customers with consulting services and develop solutions so that they are ready for the digital future. See our references to discover the added value we provide for our customers every day.
Blogs, news, e-books, and events
We ensure your digital fitness – with know-how that moves you
forward even faster.
