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Operations and support

We take care of the operation of your ServiceNow, BMC Software, AXON Ivy, and Camunda solutions and tailor our support to your needs. Together we define an appropriate Service Level Agreement.

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Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG

Operations and support – our services

We are there for you 24/7 with our operation and support for solutions in the area of IT Service Management (ITSM), Customer Service Management (CSM), and digitalization. Focus on your day-to-day business, while we take care of everything else!

Individuelle SLAs Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG
Individual SLAs

We understand your challenges and offer an individually tailored operation and support service while ensuring that costs remain transparent.

Erfahrenes Team Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG
Experienced team

Profit from our experienced operation and support team and the close collaboration with our technology partners ServiceNow, BMC Software, AXON Ivy, and Camunda.

Zielfokussiert Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG
Goal-oriented

Together, we agree a goal for the operation and support of your solutions and proactively make optimization suggestions to promote your day-to-day business.

Platforms

We work with leading platforms in the areas of service management and process digitalization and automation to overcome your challenges and increase efficiency and productivity in your company. Together, we achieve your goals.

Our customer projects

We support our customers with consulting services and develop solutions so that they are ready for the digital future. See our references to discover the added value we provide for our customers every day.

Projekt CC Energie Digitalisierung Customer Service Management FROX AG
die Schweizerische Mobiliar Versicherungen Logo Projekt FROX AG
fenaco Genossenschaft Logo Projekt FROX AG
Unico Data Logo Projekt FROX AG
BKW Logo Projekt FROX AG
SBB Logo Projekt FROX AG
Salt Logo Projekt FROX AG
Medicall Logo Projekt FROX AG
Netcloud Logo Projekt FROX AG
Swisscom Logo Projekt FROX AG
EWZ Elektrizitätswerke Zürich - Logo
Baudirektion Kanton Zürich Logo
Curaden Logo
Elektrizitätswerk Obwalden Logo
Projekt CC Energie Digitalisierung Customer Service Management FROX AG
die Schweizerische Mobiliar Versicherungen Logo Projekt FROX AG
fenaco Genossenschaft Logo Projekt FROX AG
Unico Data Logo Projekt FROX AG
BKW Logo Projekt FROX AG
SBB Logo Projekt FROX AG
Salt Logo Projekt FROX AG
Medicall Logo Projekt FROX AG
Netcloud Logo Projekt FROX AG
Swisscom Logo Projekt FROX AG
EWZ Elektrizitätswerke Zürich - Logo
Baudirektion Kanton Zürich Logo
Curaden Logo
Elektrizitätswerk Obwalden Logo

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