Operation and support

We take care of the operation of your ServiceNow, BMC Software, AXON Ivy, and Camunda solutions and tailor our support to your needs. Together we define an appropriate Service Level Agreement.

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Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG

Operation and support – our services

We are there for you 24/7 with our operation and support for solutions in the area of IT Service Management (ITSM), Customer Service Management (CSM), and digitalization. Focus on your day-to-day business, while we take care of everything else!

Individuelle SLAs Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG
Individual SLAs

We understand your challenges and offer an individually tailored operation and support service while ensuring that costs remain transparent.

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Experienced team

Profit from our experienced operation and support team and the close collaboration with our technology partners ServiceNow, BMC Software, AXON Ivy, and Camunda.

Zielfokussiert Betrieb und Support IT Service Management Customer Service Management Digitalisierung FROX AG
Goal-oriented

Together, we agree a goal for the operation and support of your solutions and proactively make optimization suggestions to promote your day-to-day business.

Our technology partners

We work with leading manufacturers of IT solutions to overcome your challenges and increase efficiency and productivity in your company. Together we achieve your goals.

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BMC Software

As a partner of BMC Software, we have been advising companies on the Swiss market for over 25 years. Our aim: to continuously improve your IT services and operations.

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ServiceNow

As a ServiceNow partner, we help you simplify the way your company works. Our aim: to provide your customers and employees with outstanding service.

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AXON Ivy

As a partner of Axon Ivy, we make front-end and back-end processes more efficient across all departments. Our aim: to strengthen your competitiveness and increase responsiveness.

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Camunda

With Camunda, we model processes according to individual wishes and drive digitalization forward. For this purpose, we offer ready-made building blocks with our DPM platform. Our aim: automate your business processes with customized solutions.

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Our customer projects

We support our customers with consulting services and develop solutions so that they are ready for the digital future. See our references to discover the added value we provide for our customers every day.

Projekt CC Energie Digitalisierung Customer Service Management FROX AG
die Schweizerische Mobiliar Versicherungen Logo Projekt FROX AG
fenaco Genossenschaft Logo Projekt FROX AG
Unico Data Logo Projekt FROX AG
BKW Logo Projekt FROX AG
SBB Logo Projekt FROX AG
Salt Logo Projekt FROX AG
Medicall Logo Projekt FROX AG
Netcloud Logo Projekt FROX AG
Projekt CC Energie Digitalisierung Customer Service Management FROX AG
die Schweizerische Mobiliar Versicherungen Logo Projekt FROX AG
fenaco Genossenschaft Logo Projekt FROX AG
Unico Data Logo Projekt FROX AG
BKW Logo Projekt FROX AG
SBB Logo Projekt FROX AG
Salt Logo Projekt FROX AG
Medicall Logo Projekt FROX AG
Netcloud Logo Projekt FROX AG

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