Inspire with outstanding IT service management – through fast IT services and efficient processes!
Find out moreE-Books
Rund 18 Monate nach Ausbruc...
Bei der Entwicklung von I...
References
Offer the perfect customer service – with personal support and fast response times!
Find out moreE-Books
Eine herausragende Customer...
Das Kundenverhalten verände...
References
Take advantage of the benefits and manage the Internet of Things – so that your company becomes even more efficient!
Find out moreE-Books
References
Get the most out of your business thanks to digitalization – for healthy growth and sustainable success!
Find out moreE-Books
References
From workshops on specific topics to holistic strategic consulting – our consulting services adapt to your needs.
Find out moreReferences
We implement the solutions of leading technology manufacturers and ensure that they are neatly embedded in your IT landscape.
Find out moreReferences
We develop your individual app and ensure that the solution will also meet future requirements.
Find out moreReferences
We customize our support services to meet your needs. Our experienced and well-rehearsed support team is ready for you.
Find out moreReferences
As a partner of BMC Software, we have been advising companies on the Swiss market for over 25 years. Our aim: to continuously improve your IT services and operations.
Find out moreReferences
As a ServiceNow Premier Partner, we help you simplify the way your company works. Our aim: to provide your customers and employees with an outstanding service and user experience.
Find out moreReferences
As a partner of Axon Ivy, we make front-end and back-end processes more efficient across all departments. Our aim: to strengthen your competitiveness and increase responsiveness.
Find out moreReferences
With Camunda, we model processes according to individual wishes and drive digitalization forward. For this purpose, we offer ready-made building blocks with our DPM platform. Our aim: automate your business processes with customized solutions.
Find out moreReferences
We automate and digititalize IT and business processes that enable companies to increase their productivity, innovative strength, and employee and customer satisfaction.
Find out moreAt FROX, everyone contributes their expertise. Get to know the team behind our customers' success here!
Find out moreIn the area of Unified Communications (UC), we develop and distribute our own products worldwide. Find out about our talkbase and atiras communication solutions here!
Find out moreWe reconcile sustainable ecological, economic and ethical action. Our sustainable commitment has been awarded Gold by the independent, world's most reliable rating platform EcoVadis.
Find out moreThe Noser Group is one of the leading providers of ICT solutions and services in Switzerland. We are part of the Noser Group.
Find out moreA career in IT? Work at FROX! Check out our open positions, because we are looking for talent like you!
Find out moreIf you have any questions, please contact us by e-mail, phone or at one of our locations in Stäfa, Bern-Worblaufen and Winterthur. We look forward to hearing from you!
Find out moreFewer rejections at final inspection
Less data entry effort thanks to digitized documents
Shorter processing time for mutations of network connections
Less clarification effort with data suppliers
«FROX carried out the project professionally - in time, budget and quality. The cooperation was fun.»
Project Lead Network Information
What was the situation up to now?
Every year, BKW carries out around 700 construction projects in the areas of high, medium and low voltage and grid connections. The challenge was to consistently track the resulting 3,000 or so mutation messages, including all project documents, in several systems. The database solution previously used was only specifically designed for mutations in the NIS (BKW's geo network information system) and did not support the synchronization of data with other systems (e.g. SAP). In addition, the solution was technologically outdated and could not be further expanded. In order to obtain an overview of the status of ongoing construction projects and open mutation notifications at all times, BKW decided to digitalize the mutation processes and introduce cross-system and cross-organizational workflow support.
What has improved as a result of the solution?
The introduction of the new solution has paid off for BKW and brings many advantages:
What services have we provided?
We have developed a process solution for BKW in the area of network services. The solution supports the processing of mutation messages for electric line construction projects. This ensures timely and complete documentation of the new network infrastructures. The process management is end-to-end and guarantees high data quality in the end systems. As a result, data entry efforts and throughput times have been significantly reduced. Thanks to integrated document handling, access to project and infrastructure data is also guaranteed for all parties involved at all times.
Which platform did we use?
Which topics/modules does the solution include?
For which industry was the solution developed?
Are you looking for a strong partner for your process digitalization project or would you like to optimize your service management? Regardless of whether you just want to find out more or want kick-start your project - we'll be happy to support you.
information requestHead of Digitalization
Copyright © 2022 FROX AG - All rights reserved.