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Projects

Learn more about our digitalization projects, the challenges our customers wanted to tackle and the results we achieved with our solutions, across various industries. There is an interesting story behind every project.

Projekt CC Energie Digitalisierung Customer Service Management FROX AG
die Schweizerische Mobiliar Versicherungen Logo Projekt FROX AG
fenaco Genossenschaft Logo Projekt FROX AG
Victorinox Logo - FROX Kunden
Projekt Unico Data AG FROX AG
BKW Logo Projekt FROX AG
Swisscom Logo Projekt FROX AG
SBB Logo Projekt FROX AG
Salt Logo Projekt FROX AG
Medicall Logo Projekt FROX AG
Netcloud Logo Projekt FROX AG
Projekt Logo Bell Food Group FROX AG
Matterhorn Gotthard Bahn - FROX Kunden
ewz Logo - FROX Kunden
Galenica AG, Logo - FROX Kunden
VOCOM Logo - FROX Kunden
ISCeco Logo - FROX Kunden
Baudirektion Kanton Zuerich - FROX Kunden
Curaden Logo - FROX Kunden
Elektrizitätswerk Obwalden - FROX Kunden
Swiss Educatiobn Group - FROX Kunden
Bundesamt für Informatik und Telekommunikation - FROX Kunden
Glutz AG Logo
Energie Wasser Bern EWB Logo
Gemeindeamt Kanton Zürich Logo
MCH Group Logo
Projekt CC Energie Digitalisierung Customer Service Management FROX AG
die Schweizerische Mobiliar Versicherungen Logo Projekt FROX AG
fenaco Genossenschaft Logo Projekt FROX AG
Victorinox Logo - FROX Kunden
Projekt Unico Data AG FROX AG
BKW Logo Projekt FROX AG
Swisscom Logo Projekt FROX AG
SBB Logo Projekt FROX AG
Salt Logo Projekt FROX AG
Medicall Logo Projekt FROX AG
Netcloud Logo Projekt FROX AG
Projekt Logo Bell Food Group FROX AG
Matterhorn Gotthard Bahn - FROX Kunden
ewz Logo - FROX Kunden
Galenica AG, Logo - FROX Kunden
VOCOM Logo - FROX Kunden
ISCeco Logo - FROX Kunden
Baudirektion Kanton Zuerich - FROX Kunden
Curaden Logo - FROX Kunden
Elektrizitätswerk Obwalden - FROX Kunden
Swiss Educatiobn Group - FROX Kunden
Bundesamt für Informatik und Telekommunikation - FROX Kunden
Glutz AG Logo
Energie Wasser Bern EWB Logo
Gemeindeamt Kanton Zürich Logo
MCH Group Logo

Solutions and platforms

Do you have questions about our digitalization projects?

Would you like to learn more about the strategic and technical implementation of individual customer projects? Do you need support with a specific digitalization project? We will be happy to take time for you and show you the possibilities of digital transformation in your company. Contact us now!

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What our customers say

“We greatly appreciate FROX's expertise in the area of service management and the solution-oriented cooperation. As a committed, reliable and flexible partner, FROX provided us with targeted support and always took our needs into account. This is particularly important for our activities in the Swiss healthcare market, and we would like to thank the entire team for their commitment and efficient implementation of solutions.”

Sacha Grossenbacher

Sacha Grossenbacher

Projekt Manager ICT - Galenica AG

"With the new version of BMC Remedy ITSM, we are able to process incidents faster and more accurately. By upgrading to BMC Remedy 20.02, we avoid duplicate incidents and make it easier for multiple users to access ITSM data. The support from FROX has been excellent and we really appreciate the collaboration."

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Marcel Viotti

Application Manager - Matterhorn Gotthard Bahn

"Each newly introduced process solution brings us one step further forward in digitization. The Axon Ivy technology has proven itself and in FROX we have found a committed, competent and reliable digitization partner."

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Marcel Sollberger

Marcel Sollberger

Head of Digitalization and IT - Glutz AG

"FROX quickly understood how they could efficiently support us with the digitalization. They successfully implemented our project according to the time and financial expectations."

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Stefan Broder

Stefan Broder

Head of Network Operations - Energie Wasser Bern

"eNaturalization is a big step on the way to digitalization in the Canton of Zurich. With the workflow solution from FROX AG, we have a stable and well-functioning application for case processing, which we are constantly developing further. FROX is a very reliable and flexible partner that we value greatly."

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Deniz Danaci

Deniz Danaci

Head of Naturalization Department - Municipal Office of the Canton of Zurich

"With the web application KatasterprozesseZH we are able to successfully guide users from different organizations through the complex PLR update processes and provide the documents centrally."

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Marcel Frei

Marcel Frei

Head of Operations PLR-cadastre - Building Department of the Canton of Zurich

"FROX AG recognized our needs directly and implemented them in a targeted manner and with high quality. We appreciate the partnership and look forward to further successful projects."

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Thomas Husi

Thomas Husi

Deputy Head of IT Solutions - Curaden

"Our IT organization is currently undergoing change. Our goal is to position ourselves as a strong partner for the business and to provide our customers with optimum support in line with their needs. Thus, the requirements for our service partner were high: In the shortest possible time, an efficient business solution had to be implemented in a complex global IT environment for our approximately 700 employees worldwide. The FROX team convinced us with its know-how, high service quality and excellent ServiceNow ITSM solution. We appreciate the professionalism and pleasant cooperation with FROX and look forward to the further development of the new ticketing tool in our group of companies."

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Christian Boos

Christian Boos

Head Corporate ICT - MCH Group

"In cooperation with FROX AG, we were able to comprehensively improve ITSM and significantly accelerate organizational processes. We greatly appreciate the teamwork, the professional exchange and the intensive support of FROX and would like to thank them for their many years of cooperation in a spirit of partnership."

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Urs Bircher

Urs Bircher

Product Manager ESM - Swisscom (Schweiz) AG

"FROX AG has been supporting us in the area of BMC Remedy for many years. Due to the many years of cooperation, the employees have excellent know-how about our internal processes and can therefore advise us optimally. We greatly appreciate the professional work, high quality of solutions and collegial cooperation with FROX."

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Visho Jesudasan

Visho Jesudasan

Tribe Chief Enterprise Service Management - Swisscom (Schweiz) AG

"The implementation of the ServiceNow platform is part of the long-term digitization strategy at the Bell Food Group AG. We are thus creating the foundation for bringing together the various processes, applications, systems and our employees on a uniform platform. FROX supports us competently and ensures that we stay close to the standard of the ServiceNow platform with the implemented solutions. The collaboration is fun!"

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Sven Friedli

Sven Friedli

CIO - Bell Food Group AG

"A highly elegant solution that combines the power of Camunda with excellent low-code features. Now our developers can build new interfaces in a fraction of the time they would need by writing Java code."

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Lucas Almeida da Silva

Lucas Almeida da Silva

Produkt Owner ESM Organisation - Swisscom (Schweiz) AG

"The new solution means a quantum leap for us in the transparency and control of our customer service. The quality has improved greatly thanks to the managed workflows. The simplicity of operation also allows new employees start working efficiently with the tool immediately across clients. With FROX, we have a customer-oriented, reliable digitization partner at our side who supports us on our journey of digital transformation with great commitment and expertise. We benefit from the know-how, flexibility and creativity of the FROX team. We look forward to the further collaboration and can highly recommend FROX as a partner to other companies."

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Danny Reitamo

Danny Reitamo

CCO, Member of the Executive Board - CC Energie SA

"The integration solution between Dynatrace and BMC ITSM enables us to automate ticket generation and tracking throughout the solution process. FROX delivered the implementation and rollout on time and on budget and we are very happy with the implemented solution!"

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Danya Mattersteig

Danya Mattersteig

Head of End2End Monitoring Dynatrace - die Mobiliar

"The tool has moved us forward as an organization by allowing us to manage our knowledge in a centralized way. Thanks to ServiceNow, our 200 processes now run through in a more standardized way. Our core "support service" processes are also better structured."

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Lukas Hertig

Lukas Hertig

COO - Unico Data AG

"FROX supported us professionally in the ServiceNow project with their well-trained software specialists and contributed significantly to the success. The cooperation was very pleasant and we would choose FROX again as a partner for further projects."

Alex Kosenkov

Alex Kosenkov

Head of Development Department, Product Owner ServiceNow - fenaco Genossenschaft

"The new integration allows us a much simpler and more efficient connection from the service desk to internal development. The implementation and rollout of the project was delivered by FROX on time and within budget and has already led to visible and noticeable improvements in our processes shortly after implementation."

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Brigitte Stettler

Brigitte Stettler

Product Owner Customer Empowerment - die Mobiliar

"We use the opportunities of the digital transformation to offer our customers and business partners more and more services and additional benefits. Five years ago, we entered into a valuable partnership with FROX AG and BMC Software. Together, the ambitious IoT project was implemented and our services were enhanced by a digital platform."

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CIO

Technology company in the field of building automation

"Thanks to the new solution we can actively monitor and control our mutation processes. This enbales us to guarantee high data quality."

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Marius Bongard

Network Information Lead - BKW

"The user-friendliness of the solution is convincing. The need for training was minimal. Acceptance by the users was immediate."

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Daniel Bögli

Daniel Bögli

Head of Infrastructure Data Management - BKW

"FROX carried out the project professionally - in time, budget and quality. The collaboration was fun."

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Daniel Gerber

Daniel Gerber

Project Lead Network Information - BKW

More projects by FROX

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