For a fast and cost-effective go-live with ServiceNow, we offer so-called Fast Tracks. With this offer, you can introduce applications on the ServiceNow platform in a short time and optimize your ITSM and Customer Service Management.
What are ServiceNow Fast Tracks?
The ServiceNow platform includes a wide range of applications that enable you to optimize your IT Service Management (ITSM) and Customer Service Management (CSM) thanks to automated processes. For small and medium-sized companies in particular, it is often useful to introduce ServiceNow applications, such as Incident Management or Case Management, without making any changes to the standard functions. Only basic configurations need to be mapped in the solution. Accordingly, no dependencies on other processes or applications need to be taken into account. The introduction of the solution is possible in about 4 weeks at a very low all-inclusive price and is referred to as a “Fast Track” offer.
These applications of the ServiceNow platform are available as Fast Track:
- Agent Workspace
- Case Management
- Change Management
- Incident Management
- Knowledge Management
- Mobile Application
- Problem Management
- Request Management
Who are ServiceNow Fast Tracks suitable for?
The Fast Track offering is ideal for you if you are a small or medium-sized business looking for a quick go-live and either do not yet have a ticketing solution in place or want to start fresh with the ServiceNow platform.
Our services for the implementation of ServiceNow Fast Tracks
For a cost-effective and fast go-live of a ServiceNow Fast Track, we, as an official partner of ServiceNow in Switzerland, support you with the following services:
- Presentation of the Fast Track process
- Joint coordination for configuration
- Core Setup (only necessary for the implementation of the first Fast Track)
- Implementation of the Fast Track
- Test support
- Train-the-trainer concept: training of employees so that they can train their colleagues themselves.
- Go-live
The implementation scope for Fast Track includes one application from the wide range of the ServiceNow platform, e.g. Incident Management with the corresponding portal. If you want to implement more than one Fast Track, we implement them one after the other.
Your advantages when implementing ServiceNow Fast Tracks with FROX:
- Low own effort
- Favorable fixed price
- Fast go-live (within approx. 4 weeks)
- Efficient implementation by very experienced FROX team based on our own very successful methodology. This gives us the possibility to start immediately with the project and at the same time to be flexible enough to consider your wishes during the implementation.
