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Digital Transformation at the Swiss Armed Forces with ServiceNow


Digital transformation at the Swiss Armed Forces with ServiceNow: At the ServiceNow Summit Switzerland 2023 in Zurich, we were able to present our work on the “missionOne” project of the Führungsunterstützungsbasis (FUB; Command Support Base) of the Swiss Armed Forces. In front of an interested audience, we demonstrated on the topic of “Changing the mindset and service processes at the Swiss Armed Forces” how the Swiss Armed Forces use the ServiceNow platform to map both the IT processes and operational processes of the soldiers/troops and to integrate various weapon systems in a visionary way.

Sebastian Oelschlägel (FROX), Simon Egli (FUB) und Ralph Karl Weber (DXC Technology) präsentieren am ServiceNow Summit Switzerland 2023 in Zürich das gemeinsame Digitalisierungsprojekt bei der Schweizer Armee.
Sebastian Oelschlägel (FROX), Simon Egli (FUB) and Ralph Karl Weber (DXC Technology) present the joint digitalization project at the Swiss Armed Forces at the ServiceNow Summit Switzerland 2023 in Zurich. © FROX AG


The joint presentation by Sebastian Oelschlägel, Senior Business Consultant at FROX as well as Lead Product Owner at the Swiss Armed Forces, Simon Egli, Senior Project Manager at FUB, and Ralph Karl Weber, ServiceNow Business Group DACH Region Lead at DXC Technology, also addressed the specifics of the security and architecture requirements associated with this digitalization project.

As a ServiceNow partner in Switzerland, we are pleased to be able to accompany the Swiss Armed Forces in their enterprise-wide digital transformation process in an established military organization that has grown over centuries, and we would like to thank the FUB for their trust and successful cooperation!

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