E-book ServiceNow: “Journey to modernizing IT services and operations” — How to modernize your service operation in 3 steps and scale for growth and resiliency
The modernization of IT Service Management (ITSM) includes the automation of workflows, the rapid provision of services and transparency in the IT infrastructure. This enables problems to be resolved more quickly and increases both productivity and quality. Companies that adapt their IT Service Management to the changed working environment are, for example, 30 percent more productive, in the service desk even by 66 percent. In addition, resolution times can be reduced by 75 percent.
Read this free e-book from ServiceNow to find out how you too can achieve these improvements and embark on the path to a modern service operation. This guide shows you how to approach ITSM modernization, adapt IT operations (ITOps) step by step and make your employees more successful.
E-book from ServiceNow: “Journey to modernizing IT services and operations”
Download this free e-book from ServiceNow now and modernize your service operations in just three steps to achieve scalability and resilience!
