Process digitalization in manufacturing: FROX project for process automation at Glutz AG, optimizing production planning and guaranteeing data quality with end-to-end digital processes
Glutz AG is an internationally active provider of security and convenience solutions for access to buildings. As a manufacturer, it operates a demanding production process with numerous articles and production steps. For production planning, it is important that the processes are continuous and that high data quality is guaranteed. Any deviation from the standard process has an impact on planning, costs and delivery dates. The challenge is that such changes are not made unplanned, but are systematically requested and evaluated. A need for optimization was also identified in the service area (e.g., returns, repairs) and in internal processes (HR processes).
Glutz has recognized that moving away from silo thinking towards binding and continuous digital processes with high data quality is the basis for a sustainable increase in efficiency. With the use of a uniform process automation platform, this goal is to be achieved step by step over the next few years.
As a digitization partner of Glutz AG, we implement these modern process solutions on the basis of the Axon Ivy automation platform. The technical change process is now supported systematically with a workflow application. Every change request is assessed by the departments involved (development, AVOR, production optimization, purchasing, product management). Effects, optimization potential, risk, and costs are evaluated, and the decisions are documented in a comprehensible manner. Unplanned changes to the production process are now a thing of the past. In addition, it can be checked whether a change introduced confirms the planned positive effect.
With the digitalized returns process, the customer can register his return and track the processing. The process is digitally accompanied and documented from the receipt of goods to the repair to the dispatch or credit note. This transparency provides all involved parties with an improved overview and helps with work planning. The evaluation of the process measurement data provides indications for further optimization.
The absence workflow reduces the administrative effort involved in recording and checking absence reports. Thanks to the integration with the ERP system, the booking is done automatically, which saves a lot of time and money. The overall process could thus be greatly accelerated, while at the same time increasing the data quality.
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