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talkbase is the lean call center solution that agents use to manage calls efficiently. Answering, holding, parking, forwarding calls - the web-based UC solution with simple user interface and central access to relevant customer data and documents reliably supports telephone operators and receptionists in their daily call management.

The lean call center solution: talkbase by FROX

With talkbase, we have developed an intuitive, web-based call center solution that supports operators, switchboard operators and receptionists in taking calls and handling them efficiently. Functions such as call assignment, queuing, parking, holding, call distribution and phonetic search are available for this purpose.

Especially companies with several main numbers or numerous daily calls at different locations are relieved by our application. talkbase can be smoothly integrated with Skype for Business, Cisco, Avaya and innovaphone.

Skype for Business talkbase FROX AG
Cisco talkbase FROX AG
Avaya talkbase FROX AG
innovaphone talkbase FROX AG
talkbase e-book The lean call center solution for innovaphone FROX AG

E-book: "The lean call center solution for innovaphone"

Revolutionize the way your operators work with talkbase, the secure and user-friendly attendant solution. Download our free e-book and learn more about the key benefits of innovaphone’s powerful VoIP system and the intuitive talkbase call center solution!

Download free E-book

Advice and demo on talkbase

Would you like to learn more about talkbase and get to know its features? Get advice from our experts now and experience the lean, web-based call center solution in a free, no-obligation demo!

Free talkbase demo
Peter Meier, Head of Engineering talkbase, FROX AG

Peter Meier

Head of Engineering

+41 55 254 12 76

Advantages of talkbase

talkbase UC-Lösung für Mitarbeiter FROX AG
For your employees

· Professional tool
· Intuitive operation
· Significant time saving

talkbase UC-Lösung für Kunden FROX AG
For your customers

· Shorter waiting times
· Efficient call handling
· Better customer service

talkbase UC-Lösung für IT-Abteilung FROX AG
For your IT department

· Future-proof technology
· Simple integration
· Low maintenance costs

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