Operation & Support

Do you want to outsource the operation of your ITSM platform or business applications? Need support for your IT services? We offer you 24/7 accessibility and a flexible adaptation to your operating and support needs


Your benefits

  • You achieve maximum flexibility through a modular operating and support model
  • Our simple and customizable pricing models will meet your needs
  • Operational and support costs can be controlled and scaled at any time
  • Our support team is available to you 24/7 and can be utilized flexibly

This is how we proceed

  • We adapt to your individual operating and support needs
  • We put together a well-trained and experienced support team for each customer based on their specific requirements
  • We inform you promptly about new solutions and proactively introduce optimization proposals

Operation & Support

Get in contact with us, our experts will find the ideal solution for you.


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FROX services

We help you design and govern your IT processes, so that they become the engine of your business.


FROX Consulting Services

Benefit from our profound experience in all relevant areas of ITSM and Digital Transformation


ITSM Compass

Our ITSM Assessment provides concrete suggestions to help you navigate your IT business and IT management on the road to success.

Get Digital Ready

In the Get Digital Ready Workshop you will learn how to approach the digital transformation and how to progress step by step.

Check-up Automation

The check-up shows what automation potential exists in your company and what advantages would automation bring to you.

Rapid Prototyping

With the rapid prototyping method you can quickly develop, deploy and test new applications, features and functions.

Solution Architect

Build ITSM know-how or outsource ITSM: Our ITIL-certified Solution Architects will take on the tasks with you.

Would you like a personal consultation?

You want to keep up with the rapid digital transformation and gear up for the ongoing process of digitization? Then learn from me how you can make the change step-by-step.


Request consultation now

Daniel Roth

Senior Account Manager

Quick start with focus on the finish line

Our agile approach corresponds to the new, quick rhythm of the digital transformation: Instead of investing months or years in the planning and development of a solution, we get going right away. Our experts analyze with the client the challenges and needs, translate new innovative ideas in a sustainable concept – and implement an initial functional solution within the shortest timeframes. Directly thereafter follows the further development and optimization in multiple efficient steps.