Process automation

A smart, future-oriented automation of processes leads to a measurable return in terms of efficiency, quality of work and agility of the IT department.

Company processes: The right management is crucial to success

In all companies, the management of business processes is a decisive success factor. The process documentation is the first step in achieving complete transparency. This transparency is the basis for achieving the company's goals, increasing customer satisfaction - and it facilitates the training of new employees.

Think ahead and move ahead: Automating process documentation

It is worthwhile not only to fully guarantee the process documentation, but to go one step further and to automate the documentation processes. Because documentations on paper serves at best only the requirements of quality management and compliance.

Automated Business Processes: The Benefits

To make operations as efficient as possible, business processes need to be consistently automated. Process automation leads to more efficient communication by ensuring that from the beginning communication channels are clearly defined, logically linked and transparent to everyone. Information on work and project progress is automatically provided to project participants, processes are delegated to responsible employees, and progress can be reviewed by management at any time. The key benefits of automated business processes:

  • Significantly shorter throughput times
  • Complete transparency on workflows
  • Complete process documentation
  • Avoid mistakes by eliminating manual work steps
  • Higher internal quality of work
  • Higher service quality for customers
  • Uncover cost-cutting potential

BPM Suite: Turbo for automation and integration

A BPM Suite enables the integration and automation of the in-house and external processes with the supporting IT services and solutions. Standardized ERP systems, ITSM solutions or documentation administrations can be easily integrated without further customization. This enables digitized and automated end-to-end business processes across all business units. An ideal starting point for reducing costs and at the same time flexibly adapting IT services to business needs. Process automation is also the ideal foundation for effective case management.

Approach automation in a meaningful and targeted way

Which automation potentials lie in your company? Which methods of automation are suitable for your company? How can human workflow management be simplified and optimized through process automation? How can flexibility for future requirements be guaranteed? How can you continue to work efficiently despite the increasing complexity of tasks and ever faster processes flows? This is answered by the FROX experts.

Check-Up Process Automation

Discover what potential lies in your company and how you can gradually implement effective automation of your processes


More about the Check-up

The FROX Services

As an expert in ITSM and digital transformation, we support you in designing and governing your IT processes so that they become the engine of your business.

Our Consulting Services
FROX shows you how you can improve the operational added value and the innovative strength of your IT long-term. For this purpose, we offer comprehensive consulting services:

Solution and system integration
You have a heterogeneous IT landscape and would like to harmonize it? You need a partner for the initial implementation and roll-out of a platform? Then get to know our methodical integration preparation.
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Customized Business Applications
You need new applications for your business or want to expand existing ones? With profound know-how and a lot of experience, we can develop your tailor-made business application according to your specific requirements.
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Operation & Support
Do you want to outsource the operation of your ITSM platform or business applications? Need support for your IT services? For this purpose we offer 24/7 accessibility and a flexible adaptation to your operating and support needs.
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Quick start with focus on the finish line

Our agile approach corresponds to the new, quick rhythm of the digital transformation: Instead of investing months or years in the planning and development of a solution, we get going right away. Our experts analyze with the client the challenges and needs, translate new innovative ideas in a sustainable concept – and implement an initial functional solution within the shortest timeframes. Directly thereafter follows the further development and optimization in multiple efficient steps.