In collaboration with BMC Software, we have integrated an IoT platform at our customer in the field of building services, with which the employees can access all available end devices online and call up service-relevant information. This allows the status of the end devices to be checked at any time and incidents to be recorded automatically. Our customer thus demonstrates greater transparency, significantly reduces its service costs by saving on expensive on-site visits, increases the quality of its work and expands its service portfolio enormously. As a leading industrial company, our customer can now realign itself in the market as a service provider for facility management and offer its end customers real added value.
“We use the opportunities of the digital transformation to offer our customers and business partners more and more services and additional benefits. Five years ago, we entered into a valuable partnership with FROX AG and BMC Software. Together, the ambitious IoT project was implemented and our services were enhanced by a digital platform.“ CIO, Technology company in the field of building automation