Swiss IT service provider VOCOM Informatik AG relies on ServiceNow technology and FROX as an implementation partner to optimize its Customer Service Management. Thanks to intelligently automated processes with the cloud-based ServiceNow platform, VOCOM uses simplified processes to work more efficiently and improve its customer service. As a result, the IT company can minimize errors, solve customer problems faster, avoid information silos, centralize knowledge, ensure greater transparency and maintain data quality at a high level. We celebrate the successful go-live of ServiceNow at VOCOM with the entire project team. We thank VOCOM for their trust and the good cooperation!