IT Service Management (ITSM)

Inspire with outstanding IT service management - through innovative, flexible ITSM solutions and fast processes!

References

ITSM migration at Swisscom

ServiceNow implementation at the Bell Food Group AG

Integration solution between Dynatrace and BMC ITSM

IT service provider process simplification

Service Desk seamlessly integrated without media disruption

Process Digitalization with Camunda and ITSM for Swisscom

Customer Service Management (CSM)

Offer the perfect customer service – with personal support and fast response times!

References

CC Energie: customer service digitalization

IT service provider process simplification

Internet of Things

Take advantage of the benefits and manage the Internet of Things – so that your company becomes even more efficient!

E-Books

White Paper: «Digitalisierung im Facility Management»

Schnellere Prozesse, weni...

References

IoT Platform

Process Digitalization

Get the most out of all business areas thanks to the digitalization and automation of your business workflows - for healthy growth and sustainable success!

References

ITSM migration at Swisscom

Integration solution between Dynatrace and BMC ITSM

Process Digitalization with Camunda and ITSM for Swisscom

Process solution in network services

CC Energie: customer service digitalization

ServiceNow implementation at the Bell Food Group AG

IoT Platform

Service Desk seamlessly integrated without media disruption

IT service provider process simplification

Consulting

From topic specific workshops to holistic strategic digitalization and service management consulting, our consulting services adapt to your needs.

References

ITSM migration at Swisscom

Integration solution between Dynatrace and BMC ITSM

Process Digitalization with Camunda and ITSM for Swisscom

Process solution in network services

CC Energie: customer service digitalization

ServiceNow implementation at the Bell Food Group AG

IoT Platform

Service Desk seamlessly integrated without media disruption

IT service provider process simplification

System integration

We implement solutions from leading service management and process digitalization platforms and ensure that they are neatly embedded in your IT landscape.

References

ITSM migration at Swisscom

Integration solution between Dynatrace and BMC ITSM

Process Digitalization with Camunda and ITSM for Swisscom

Process solution in network services

CC Energie: customer service digitalization

ServiceNow implementation at the Bell Food Group AG

IoT Platform

Service Desk seamlessly integrated without media disruption

IT service provider process simplification

Engineering

We develop your individual app and ensure that the solution will also meet future requirements.

References

ITSM migration at Swisscom

Integration solution between Dynatrace and BMC ITSM

Process Digitalization with Camunda and ITSM for Swisscom

Process solution in network services

CC Energie: customer service digitalization

ServiceNow implementation at the Bell Food Group AG

IoT Platform

Service Desk seamlessly integrated without media disruption

IT service provider process simplification

Operation and support

We customize our support services to meet your needs. Our experienced and well-rehearsed support team is ready for you.

References

ITSM migration at Swisscom

Integration solution between Dynatrace and BMC ITSM

Process Digitalization with Camunda and ITSM for Swisscom

Process solution in network services

CC Energie: customer service digitalization

ServiceNow implementation at the Bell Food Group AG

IoT Platform

Service Desk seamlessly integrated without media disruption

IT service provider process simplification

BMC Software

As specialists for BMC Software and BMC Software Professional Partner, we have been advising companies in service management for over 25 years. Our goal: to continuously improve your IT services and operations.

References

ITSM migration at Swisscom

Integration solution between Dynatrace and BMC ITSM

IoT Platform

Service Desk seamlessly integrated without media disruption

ServiceNow

As a Premier Partner of ServiceNow, we help you simplify the way your company works. Our goal: to provide your customers and employees with outstanding service and the optimal user experience.

References

ServiceNow implementation at the Bell Food Group AG

IT service provider process simplification

Axon Ivy

As a partner of Axon Ivy, we make front-end and back-end processes more efficient across all departments. Our goal: to strengthen your competitiveness and increase responsiveness.

References

Process solution in network services

CC Energie: customer service digitalization

Camunda

With Camunda, we model processes according to individual wishes and drive digitalization forward. For this purpose, we offer ready-made building blocks with our DPM platform. Our goal: to automate your business processes with customized solutions.

References

Integration solution between Dynatrace and BMC ITSM

Process Digitalization with Camunda and ITSM for Swisscom

Service Desk seamlessly integrated without media disruption

FROX AG

We automate and digitalize IT and business processes that enable companies to increase their productivity, innovative strength, and employee and customer satisfaction.

Team

At FROX, everyone brings their expertise to the table. Get to know the team behind our customers' success!

Products

In the area of Unified Communications (UC), we develop and distribute our own products worldwide. Get to know our communication solutions talkbase and atiras!

Sustainability

We reconcile sustainable ecological, economic and ethical action. Our sustainable commitment has been awarded Gold by the independent, world's most reliable rating platform EcoVadis.

Noser Group

The Noser Group is one of the leading providers of ICT solutions and services in Switzerland. We are part of the Noser Group.

Jobs

Combining strengths and know-how, making a career in a team: Together we can achieve any goal!

Contact

If you have any questions, we are happy to help - by e-mail, on the phone or at our locations in Stäfa, Winterthur and Bern-Worblaufen. We look forward to hearing from you!