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How to get started with ServiceNow Strategic Portfolio Management

5. August 2025· 2 Min. read Copy link Share on LinkedIn

Make optimal use of resources, increase measurable business value

Lack of transparency hinders strategic management

Strategic Portfolio Management creates focus and clarity

  • Transparency across all projects and programs
  • Clear priorities based on strategic relevance and feasibility
  • Targeted resource planning and management
  • Real-time progress monitoring
  • Transparent investment decisions

ServiceNow SPM as a central platform for Strategic Portfolio and Project Management

  • Mapping of strategic objectives and linking to specific projects
  • Demand management for prioritizing and evaluating new requirements
  • Resource and time planning based on real-time data
  • Use of standard key performance indicators and dashboards for performance monitoring

Webinar recording for getting started with Strategic Portfolio Management with ServiceNow

Webinaraufzeichnung für den Einstieg in Strategic Portfolio Management mit ServiceNow
Webinar “Get started with Strategic Portfolio Management” by ServiceNow

 Quick Start Guide with Value Accelerator for rapid benefits

Quick Start Guide mit Value Accelerator für den schnellen Nutzen
Quick Start Guide “Align Work to Strategy with SPM” by ServiceNow

Why now is the right time to get started with Strategic Portfolio Management

How to get started with ServiceNow SPM

Frequently asked questions:

What is the difference between project management and strategic portfolio management (SPM) in ServiceNow?
While traditional project management focuses on the operational implementation of individual projects, strategic portfolio management (SPM) is about strategically managing a company's entire investment landscape. SPM helps to plan, prioritize, and control all initiatives—projects, programs, products—in line with corporate goals.
ServiceNow SPM provides an integrated toolset that creates transparency across resources, budgets, and dependencies and enables data-driven decisions.
How complex is it to implement ServiceNow SPM for my company?
The implementation effort depends heavily on the size of the organization, the existing data situation, and the desired modules. ServiceNow offers modular entry options—for example, with demand management or project portfolio management (PPM) only.
Do we need to have a clear strategy in place before we start using SPM?
Not necessarily. ServiceNow SPM can even help to clarify strategic objectives. You can get started step by step: First, you create transparency about existing projects and initiatives. Building on this, you can define and further develop strategic priorities.
The tool supports this with functions such as goal definition, goal linking, value contribution analysis, and roadmapping—even if strategic planning has been rather implicit or inconsistent up to now.

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