The e-book “Modernize and automate IT asset management across hardware, software, and the cloud” from ServiceNow is a comprehensive guide to optimizing IT Asset Management. Learn how to manage IT assets more efficiently, reduce costs and minimize compliance risks by integrating a central system of action. You will also receive practical tips and proven strategies for effective IT Asset Management to help you increase transparency and optimize IT processes. Download the e-book now for free!
IT Asset Management (ITAM)
Our high-performance IT Asset Management solutions help you to achieve increased performance, visibility, and cost-effectiveness across your IT infrastructure.
Talk to an expertIntegrated ITAM solutions for transparent and compliant IT management
IT Asset Management (ITAM) incorporates the strategic management and control of all IT assets in an organization. It focuses on optimizing use of resources, reducing operating costs and minimizing security risks. ITAM enables transparent, cost-effective management of your hardware and software (IT assets) in line with license requirements. As experienced specialists, we support you from the initial analysis of the current situation, through consulting on suitable strategies and solutions, to implementation and support.
Essential ITAM features for successful IT Asset Management
IT Asset Management (ITAM) enables comprehensive management and analysis of software, hardware, and cloud assets using some ITAM key features:
Hardware Asset Management
Reduce costs and risks for hardware and consumables: Manage the entire lifecycle of hardware, from procurement to retirement, and track warranty and maintenance information.
Software Asset Management
Modernize software asset tracking to reduce spend, mitigate risk and implement cross-IT measures: Managing licenses, monitoring software usage, adhering to compliance regulations.
Enterprise Asset Management
Control capital and operational expenditures, minimize risk, automate the entire asset lifecycle to maximize the value and efficiency of company resources and support strategic decisions.
Cloud Cost Management
Gain insight into the cloud infrastructure and control resources, IT expenditure and risks in order to use cloud resources efficiently and keep an eye on expenditure.
Contract Renewal Management
Extend hardware and software contracts through Guided Actions: managing contract deadlines, negotiating contract terms, ensuring compliance with all contract requirements.
SaaS License Management
Manage SaaS costs and usage with meaningful insights and concrete data: optimize subscriptions and reduce unused licenses by monitoring SaaS application usage and costs.
Leading platform for efficient IT Asset Management
FROX is an official Swiss Premier Partner of ServiceNow and a specialist for its leading ITAM solutions. With our long-standing experience in the market, we support you in efficiently managing your IT assets, reducing costs and minimizing security risks, thereby sustainably increasing the efficiency and productivity of your IT infrastructure.
Reducing costs and increasing efficiency
- Reduce costs: ITAM helps to reduce costs by optimizing the use of IT assets and avoiding unnecessary purchases. By centrally managing and monitoring all assets, excess stock can be identified and removed, resulting in significant cost savings. At the same time, ITAM enables precise control of IT costs by avoiding unnecessary expenditure and utilizing resources efficiently. This ensures that only the necessary resources are used and costs are sustainably optimized.
- Improve efficiency: Automated processes and centralized databases are crucial for increasing efficiency. Routine tasks are automated, saving employees valuable time and allowing them to concentrate on more strategically important tasks. The central database provides access to up-to-date information on all IT assets at all times, which speeds up the decision-making process.
Inventory management, transparency and decision-making
- Manage inventories: Organizations can centrally track and monitor all IT assets, from laptops to servers. This centralized management makes it easier to track the status, location, and usage of each asset, simplifying inventory management.
- Increase transparency: A clear overview of all IT assets is essential for effective planning and decision-making. ITAM provides a complete view of the entire IT infrastructure, including the status and location of each asset. This transparency facilitates informed decisions and efficient use of resources.
- Facilitate decision-making: Detailed reports and analyses help to closely monitor the use and condition of IT assets. This allows trends to be identified and measures to be taken at an early stage to maximize the efficiency and performance of the IT infrastructure.
Security and compliance
- Minimize risks and optimize security: By identifying and eliminating security risks at an early stage, ITAM minimizes potential threats. Security gaps can be recognized proactively and appropriate measures taken before they lead to major problems. This increases the overall security of the IT infrastructure.
- Ensure compliance and master audits: ITAM facilitates the tracking and documentation of all IT assets, which is particularly beneficial during audits and compliance checks. The use of software licenses and other compliance requirements can be closely monitored to ensure that all legal and regulatory requirements are met.
Maximizing added value
- Maximise added value: ITAM makes it possible to maximize the use of existing IT assets and extend their service life. Through continuous monitoring and maintenance, the performance of all assets can be maximized and the Return on Investment (ROI) increased.
Corporate agility
- Increase business agility: ITAM enables companies to react more quickly to market changes and new requirements. The flexible management of IT assets makes it possible to act quickly and adapt the IT infrastructure to changing business requirements.
E-book: Modernize and automate IT asset management across hardware, software, and the cloud
Download the e-book
Optimal Management of Your IT Assets with ServiceNow
ServiceNow IT Asset Management provides businesses with efficient solutions for managing their hardware and software resources. The platform helps reduce costs, ensure compliance, and optimize the lifecycle of IT assets. See how you can gain more control and transparency over your IT resources with ServiceNow ITAM.
ServiceNow Hardware Asset Management helps businesses manage IT hardware efficiently. Optimize the lifecycle of your devices, reduce costs, and ensure compliance. – ©ServiceNow
With ServiceNow Software Asset Management, you can keep track of your software usage, optimize licenses, and reduce costs – simply and transparently. – ©ServiceNow
Do you have any questions about IT Asset Management?
My team of ITAM specialists and I will be happy to help you with any questions you may have about IT Asset Management.
Talk to an expert
Manuel Röttele
Senior Account Executive
Frequently asked questions:
How is ServiceNow ITAM implemented?
At the beginning of the implementation, workshops are held to identify the customer's individual needs and discuss possible solutions together. Based on these findings, a suitable solution design is developed. This is usually followed by a one-time or regular import of the relevant data, for example via an interface.
Depending on the use case, suitable workflows, responsibilities, and automatic notifications are defined. In addition, reports and dashboards are set up to present the processed data in a useful way. Together with the customer, we also determine how the data will be maintained and updated in the future.
Depending on the use case, suitable workflows, responsibilities, and automatic notifications are defined. In addition, reports and dashboards are set up to present the processed data in a useful way. Together with the customer, we also determine how the data will be maintained and updated in the future.
What are the benefits of ITAM for compliance and license management?
Today’s license agreements come in a wide variety of forms, making it easy to lose track of compliance requirements. With minimal maintenance effort, the entire software license inventory can be centrally mapped in ServiceNow.
This provides a solid foundation for transparently monitoring compliance status through reports and taking appropriate actions when needed – without necessarily incurring additional costs for license purchases. When combined with other tools, organizations can achieve greater value from their existing software investments and significantly improve the efficiency of their license management.
This provides a solid foundation for transparently monitoring compliance status through reports and taking appropriate actions when needed – without necessarily incurring additional costs for license purchases. When combined with other tools, organizations can achieve greater value from their existing software investments and significantly improve the efficiency of their license management.
How can ITAM be automated (e.g., inventory tracking, orders)?
ServiceNow offers comprehensive options for automating ITAM processes—especially in inventory and license management. The entire lifecycle of IT assets can be tracked seamlessly: from ordering to use to decommissioning.
Inventory and license stocks are automatically updated when items are added or removed. Low stock levels or expiring contracts trigger notifications and, if necessary, automatic reorders. An integrated catalog of offerings also allows users to see which devices or software are available at any time and request them directly.
Inventory and license stocks are automatically updated when items are added or removed. Low stock levels or expiring contracts trigger notifications and, if necessary, automatic reorders. An integrated catalog of offerings also allows users to see which devices or software are available at any time and request them directly.
I want to plan when to switch to newer device models and software versions. can ServiceNow ITAM help me do this?
Yes, ServiceNow ITAM allows you to plan specifically when models should be replaced. The lifecycle can be recorded in advance so that the transition can be planned. A ServiceNow database contains end-of-support data for the most common software.
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