A well-structured Configuration Management Database is the basis for transparent and stable IT processes. But how do you successfully implement it? In this e-book, you can read all about the 6 basic steps you need to take to set up and optimize your CMDB in a targeted manner and maximize the added value for your company. Get practical tips, proven methods and valuable insights for effective IT Service Management.
Configuration Management Database
With a structured CMDB, you establish the foundation for smooth IT management and maintain an overview of your IT resources at all times. The CMDB is the central database for managing and controlling your IT assets.
Request adviceYour central database for an efficient IT management
A Configuration Management Database is the key to structured and efficient management of your IT assets. It supports companies in IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management (ITAM) by creating a central, always up-to-date database. An optimized CMDB enables better control of IT processes, reduces risks and improves service quality. FROX supports you in the design, implementation, and optimization of your CMDB — we ensure that your Configuration Management Database is sustainably integrated into your IT and business workflows.
Our services for your CMDB
A well-implemented CMDB is the key to efficient IT management. We offer you comprehensive services to optimally integrate your CMDB into your IT processes — from strategic planning and technical implementation to training your teams.
Strategic CMDB consultancy
We analyze your existing IT landscape and develop a tailor-made strategy for an effective CMDB that optimally supports your IT and business requirements.
Implementation and integration
We support you in setting up and configuring your CMDB - from data modeling and integration into existing ITSM and ITOM processes to connecting external systems.
Data quality and governance
A CMDB will only be as good as its data. We help you to cleanse and validate data and establish governance processes to ensure consistently high quality.
Platforms
FROX supports you in the design, implementation and optimization of your CMDB — regardless of whether you use ServiceNow or BMC Software. We ensure that your CMDB is sustainably integrated into your IT and business processes.
Key functions of a CMDB
CI (Configuration Item) Management
Record, manage and track all configuration items (CIs) within your IT landscape. The CMDB ensures that all IT assets are stored centrally with their attributes and dependencies.
Dependency Mapping
Identify and visualize dependencies between IT components to better understand the impact of changes or disruptions and optimally manage service relationships.
Automated discovery and service mapping
Use discovery tools and service mapping to automatically identify IT assets, network nodes and their dependencies and record them in the CMDB. This improves data quality and up-to-dateness.
Change Impact Analysis
Analyze in advance how a change in the IT infrastructure could impact other systems and business processes in order to minimize risks and prevent outages.
Incident and problem management support
Integrate your CMDB into ITSM processes to resolve incidents faster and optimize your problem management by understanding the affected IT assets and their relationships.
Compliance and audit capability
The CMDB helps to ensure compliance by storing a complete history of all changes and providing audit reports at any time.
Lifecycle and asset management
Monitor the entire life cycle of your IT assets — from procurement to use and maintenance to decommissioning — and improve IT resource utilization.
IT transparency for informed decision-making
A centralized CMDB provides a comprehensive view of all IT assets and their dependencies. This enables well-founded decisions to be made and IT processes to be managed more efficiently.
More efficient IT Service Management
A complete and up-to-date CMDB optimizes incident, problem, and change management. Dependencies and the effects of faults or changes are transparent, which shortens response times and minimizes risks.
Central database for IT assets and configurations
A CMDB enables the centralized management of all IT assets, including hardware, software, networks, and cloud services. It provides companies with a comprehensive overview of their IT infrastructure and the dependencies between different components. This transparency not only makes administration easier, but also forms the basis for well-founded decisions in IT Service Management.
Optimized troubleshooting and reduced downtimes
Thanks to a complete view of all IT components and their relationships, errors can be identified and rectified more quickly. In the event of faults, IT teams can understand exactly which configuration changes have led to problems and take targeted measures. This shortens response times and minimizes unplanned outages, thereby improving the availability of business-critical systems.
Ensuring security and compliance
A dynamically updated database enables efficient compliance with regulatory requirements and security guidelines. The automated review of configuration changes reduces security risks.
Support for change and release management
Detailed documentation of all IT assets and their dependencies allows changes and releases to be planned in a targeted manner. This reduces risks, avoids disruptions and increases the stability of the IT infrastructure.
Get started now — with the right CMDB strategy!
Would you like more transparency, efficiency, and security in your IT landscape? Let our experts advise you and find out how an optimized CMDB can help your company.
Contact us
Rudolf Brenner
Senior Account Executive
CMDB in practice — insights into leading solutions
A powerful CMDB forms the foundation for efficient IT management. The following videos will give you an overview of the CMDB solutions from ServiceNow and BMC Helix. Find out how these platforms manage IT assets, visualize dependencies and enable automation.
ServiceNow CMDB at a glance
BMC Helix CMDB at a glance
Blog, news, e-books, and events
Find out lots of interesting facts and news about the Configuration Management Database in the FROX Newsroom.
