In this white paper from our technology partner Axon Ivy, you will learn how no-code, low-code and full-stack automation can simplify and accelerate your business processes and drive digital transformation. Using the example of automating a procurement request, you will learn how you can optimize your processes with minimal technical effort while promoting flexibility and innovation. Discover how these automation approaches can sustainably increase your competitiveness and download the white paper now!
Business Process Automation
With comprehensive expertise in digitalization, automation and orchestration of business processes, we support you with tailored solutions on your path to successful digital transformation.
Talk to an expertProcess optimization and enhanced efficiency through automation
Business process automation (BPA) is the automation of business processes using modern technologies. The objective of BPA is to avoid repetitive tasks, reduce errors, speed up processes and make them more productive. It streamlines processes, makes better use of resources and promotes transparency in process handling. As an experienced Swiss digitalization partner, we work with you to develop tailor-made process solutions for your company. We optimize processes, implement and integrate solutions in your system environment, and also provide long-term maintenance and support.
Digitalization consulting
We show you how you can design and automate business processes efficiently and future-proof thanks to digitalization. Our consulting services will show you which digital services will strengthen your business model, which processes can be automated and how you can optimize the customer experience. We support you in finding the right technologies, planning your digital transformation in a targeted manner, creating a well-thought-out roadmap, defining the required skills and developing the optimal approach.
We support you with our consulting services:
- Development of a digitalization strategy for your business processes.
- Identification and development of new services, products, and business models.
- Evaluation of internal digitalization and automation potential.
- Analyzing processes.
- Calculation of business cases.
Process solutions
With more than 25 years of experience, we have extensive expertise in the implementation of digital solutions for various industries and application areas. As your digitalization partner in Switzerland, we develop customized process solutions based on modern workflow technologies. We integrate the applications seamlessly into your existing system landscape and thus guarantee end-to-end process support. We utilize the latest technologies to improve the customer experience for your end customers and users. As an agile team member or project manager, we work with you in a flexible and goal-orientated partnership.
What you can expect from us:
- Agile development.
- Architecture.
- Integrations/Interfaces.
- Test automation.
- Requirements engineering.
- Project management.
Operation and support
As a full-service provider, we offer long-term support for the applications we develop. This includes operation and support, as well as maintenance and further development of the applications. As a reliable partner, we are responsible for application lifecycle management so that you can be assured that applications are always up-to-date and conform to changing requirements.
What you can expect from us:
- Operation (hosting with certified providers).
- Operational support (Admin).
- Support (ticketing, hotline).
- Application maintenance.
- Further development (change requests).
- Project management.
Strategic process automation with the Axon Ivy platform
Axon Ivy is a multi-award-winning process automation platform – powerful, flexible and field-proven. We have been successfully working on this technology for many years and have formed a close partnership together with the manufacturer to create measurable success and value for your company through intelligent process automation.
The Axon Ivy platform combines modern BPM technology with high integration capability and is based on generally established standards such as BPMN. Complex processes can be efficiently structured, recurring tasks automated and manual activities significantly reduced. The result is end-to-end, digital processes that measurably increase efficiency, transparency and scalability within a company.
What our customers say
“FROX carried out the project professionally — in time, budget and quality. The collaboration was fun.”
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Daniel Gerber
Project Lead Network Information - BKW
“eNaturalization is a big step on the way to digitalization in the Canton of Zurich. With the workflow solution from FROX AG, we have a stable and well-functioning application for case processing, which we are constantly developing further. FROX is a very reliable and flexible partner that we value greatly.”
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Deniz Danaci
Head of Naturalization Department - Municipal Office of the Canton of Zurich
“Each newly introduced process solution brings us one step further forward in digitization. The Axon Ivy technology has proven itself and in FROX we have found a committed, competent and reliable digitization partner.”
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Marcel Sollberger
Head of Digitalization and IT - Glutz AG
“FROX quickly understood how they could efficiently support us with the digitalization. They successfully implemented our project according to the time and financial expectations.”
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Stefan Broder
Head of Network Operations - Energie Wasser Bern
“FROX AG recognized our needs directly and implemented them in a targeted manner and with high quality. We appreciate the partnership and look forward to further successful projects.”
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Thomas Husi
Deputy Head of IT Solutions - Curaden
Business process automation – our approach
Knowledgeable, goal-oriented, agile: We approach your digitalization projects together with you, wherever you stand with your project. Together, we bring the digital transformation in your business to life!
Step 1
Assessment
Firstly, we want to understand your initial situation and identify the specific challenges and goals in your company. This is the foundation for our collaboration.
Step 2
Strategy
Having a clear vision of your digital transformation is essential for your digitalization project. We support you in the development of a suitable digitalization strategy.
Step 3
Conception and design
Tailored to your challenges, we design digitalization concepts: In workshops, we not only define the framework, but also develop prototypes for tests.
Step 4
Implementation
We work at your pace and develop automation solutions that are seamlessly integrated into your system landscape.
Step 5
Data analysis
With digitalized processes, you can continuously collect data on your services and products, and we can help you derive valuable information from your data.
Step 6
Process optimization
Use your data as a decision-making tool to avoid bottlenecks or scale processes and adapt them to suit customer and employee requirements.
Step 7
New business models
Create an agile digital basis to increase your innovative potential and develop new business models, customer services, or business processes.
Do you have any questions about business process automation?
We are happy to support you in optimizing and automating your business processes. Our business process automation experts will take the time to answer your questions and provide you with non-binding advice.
Talk to an expert
Dr. Hanspeter Seiler
Head of Digitalization
Business process automation: success factors
The impact of digitalization on society and businesses is growing steadily, accelerating changes and user behavior among customers and employees. Companies today are challenged to keep up with the pace and to welcome and promote change in their culture and organization. An important basis includes the efficient and transparent management, coordination, and monitoring of their own business processes.
Focus on customers and users
Customer and user needs are constantly changing; their expectations are very high and influenced by digital unicorns such as Uber, Airbnb, or Google.
- Actively involve your customers and employees to improve and adapt your business processes.
- Personalize the experience for customers and employees.
- Ensure that processes are kept simple and transparent. Your users want transparency and do not have the time for complicated and cumbersome processes.
Intelligent products and services
New smart technologies such as machine learning (ML) or natural language processing (NLP) create exciting possibilities for your services and products.
- Use the potential of the Internet of Things (IoT) to integrate data into your processes and services.
- Free your employees from tasks that can be handled by smart solutions thanks to automation.
- Support your customers more quickly and efficiently, e.g., with smart chatbots or proactive services.
Promote practical experience in digital projects
Theoretical knowledge is the basis, practical experience follows next. Allow all your company employees to participate in digitalization to ensure that not only one team is involved.
- Start small and manageable to gradually overcome hurdles within your company.
- Test your solutions with prototypes. The more tests you can conduct, the faster you build up know-how company-wide.
- First define the benefits of the digitalization measure and then clarify questions regarding the technology.
- Ensure that your employees continue to learn on the job, but also through learning programs.
Blog, news, e-books, and events
Discover the latest news and interesting insights into business process automation in the FROX newsroom.
