ITSM Software Providers

We work with the leading providers of IT Service Management Solutions to successfully tackle your challenges and strike home.

Advantages of an ITSM platform

Take your IT services and infrastructure to a new level. With the right ITSM products you consolidate fragmented tools and legacy issues in your IT system landscape. At the same time, you also automate your Service Management Processes. Benefit now from the various advantages of an ITSM platform and bring your IT to the next league!


Reduce IT costs

Optimize IT processes

Improve IT Service Quality

Ensure IT Compliance

Business-IT Alignment

Would you like a personal consultation?

You want to optimize your telecommunications or your Business Process Management with intelligent, innovative products? Then learn from me with which future-oriented, tailor-made products and solutions you can achieve your goals.


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Daniel Roth

Senior Account Manager

BMC Products

From a wide range of state-of-the-art BMC products, we put together the perfect platform for your ITSM processes.

 
BMC Remedy Service Management Suite
BMC Software Inc.'s digital Service Management Platform fully supports the ITIL V3 service support fields. It provides all the necessary tools to deliver transparent, high-quality services.
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BMC Atrium CMDB
Atrium Configuration Management Database as the central configuration management database supports all ITIL V3 services: operation, transition, management and strategy.
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BMC Smart IT
Smart IT is the innovative and intuitive user interface for service employees in operation, transition and service management. It increases effectiveness and makes cooperation easier for everyone involved.
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Digital Workplace (formerly BMC MyIT)
Relief for your IT department thanks to a self-service app: Every user can make informal inquiries via the app at any time and from any location and has direct access to solutions and services.
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BMC TrueSight Operations Management
TrueSight enables your IT department to always access real-time information about the entire IT infrastructure, thereby ensuring the relevant services (Service Assurance).
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BMC Discovery (ADDM)
With BMC Discovery, you can accurately inventory the IT infrastructure, secure services, and automatically insert them into a CMDB. A high level of automation is guaranteed.
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ITSM Compass

Goal-oriented, individual, trend-setting: Our ITSM Assessment provides you with concrete optimization suggestions, with which you can quickly navigate your IT business and IT management onto the successful path


MORE ABOUT ITSM COMPASS

ServiceNow-Products

Modernize your ITSM with a simple Service Management Solution in the cloud.

 
IT Service Management
Gain control of your process and system landscape with ServiceNow software. Thanks to Guided Set Up according to ITIL Best Practices, you can quickly build new services in a user-friendly environment:
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HR Service Delivery
ServiceNow's integrated HR application suite was designed to provide employees with the best possible services, while in the same time improving the productivity of your HR.
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App Development
Develop mobile and web applications together in one platform. The intelligent process engine, the single data model and the intuitive operation make the Now platform the perfect tool for your application development.
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Service Mapping
Create and visualize service maps, so you always know how your IT components are interconnected. Service mapping uses a patented "top-down" approach that works even in dynamic, virtualized environments.
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CMDB - Overview of Your IT
ServiceNow's CMDB makes it easy to capture your organization's IT environment. Keep track of your assets with its help. If combined with Service Mapping, your services can also be made visible.
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Agile Development
With ServiceNow Agile Development (SDLC) you manage your Scrum projects and define the tasks in the software lifecycle from design tkrough testing to deployment.
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